X9B Financial Services Operations Subcommittee – Project Status
X9.155 Standardized ATM Settlement Sequencing
Project Description| In the United States, there is a high degree of variation in how ATMs are settled, inclusive of cash replenishments and pulling deposits for vault processing. Variations exist across ATM makes, models, software configurations, and individual ATM owner. By standardizing receipt format and the ATM settlement sequencing, the industry will experience a reduction in risk and cost while improving customer experience
Project Need| Develop a standardized ATM settlement process, agnostic servicing experience across all models of ATMs. By standardizing receipt format and the ATM settlement sequencing when cash is delivered, the industry will experience a reduction in risk and cost while improving customer experience. A common service quality standard will reduce risk in vaults and out of balance conditions on financial ledgers. Also, hardware and software providers will be able to optimize against a standard servicing interface rather than adapting to varying customer requirements.
Stakeholders| Banks, Armored Carriers (Logistics and Vault), ATM Hardware Manufacturers, Software Providers
Request to Participate
X9.153 Information Subpoena (IS) & Information Subpoena with Restraining Notice (ISRN) Standard
Project Description| The purpose is to standardize the language and reduce the free-form questionnaires that are submitted by New York law firms that have the statutory authority to question financial institutions and their knowledge of their clients and their assets. Unlike a production subpoena, which involves the production of existing bank records, an Information Subpoena (IS) and an Information Subpoena with Restraining Notice (ISRN) require financial institutions to answer a list of specific questions posed.
Project Need| Standardizing these requests would benefit the requestor (law firms) in expediting responsiveness from financial institutions. It also benefits the responder (financial institution) by enabling them to work from a consistent set of questions, which can be mapped to their data systems. This standardization would facilitate automation in both the information subpoena response and, in certain cases, applying the restraint.
Stakeholders| New York debt collection law firms, Financial Institutions, Software / Application Vendors representing either the law firms or financial institutions, Creditors